Customer Reviews: Easy Reserve

4.8 /5 Excellent 4515 Guest Reviews

These comments and reviews were left by customers that booked a vacation rental or apartment on the Easy Reserve website. We asked our customers to rate their experience on the website and the booking process including customer service, the payment process, villa selection and website ease-of-use, as well as, any comments they wished to publish. When we asked our customers 'Would you recommend the Easy Reserve website to a friend?', over 95% responded YES they would. What better vote of confidence can you ask for? We have always strived to provide our customers with a great experience, we hope you give us the chance to let us help you book your next holiday accommodation.


Results 2801 - 2810 of 4515

3 /5 Good
Customer Service:
3 /5
Payment System:
5 /5
Villa Selection:
4 /5
Website Ease-of-Use:
5 /5

Prompt reply to availability enquiry. After that, was given only 2 days to pay deposit, rather than 4 days as advertised. Also, automated reminder to pay within 8 hours of being invited to pay seemed a bit aggressive.

Matthew H. London (United Kingdom)

Booked Villa

5 /5 Excellent
Customer Service:
5 /5
Payment System:
5 /5
Villa Selection:
5 /5
Website Ease-of-Use:
5 /5

Easy reserve provide an excellent, friendly, helpful service. They were keen to answer all my questions. Thanks!

Malcolm R. Roslin (United Kingdom)

Booked Villa

5 /5 Excellent
Customer Service:
5 /5
Payment System:
5 /5
Villa Selection:
5 /5
Website Ease-of-Use:
5 /5

Excellent customer service and timely responses! We enjoyed searching for properties and have appreciated the helpfulness of the staff!

Angela T. Midlothian (United States)

Booked Villa

5 /5 Excellent
Customer Service:
5 /5
Payment System:
5 /5
Villa Selection:
5 /5
Website Ease-of-Use:
5 /5

Very helpful and friendly. Answered all my questions quickly.

Deborah M. Lake Forest (United States)

Booked Villa

5 /5 Excellent
Customer Service:
5 /5
Payment System:
5 /5
Villa Selection:
5 /5
Website Ease-of-Use:
5 /5

Die Buchung und Bezahlung ging sehr schnell und ohne Probleme!

Silvia V. München (Germany)

Booked Villa

5 /5 Excellent
Customer Service:
5 /5
Payment System:
5 /5
Villa Selection:
5 /5
Website Ease-of-Use:
5 /5

Very helpful and friendly staff who responded quickly to various questions that I had.

Steve B. St Albans (United Kingdom)

Booked Villa

5 /5 Excellent
Customer Service:
5 /5
Payment System:
5 /5
Villa Selection:
5 /5
Website Ease-of-Use:
5 /5

EXCELLENT

Peggy J. Centennial (United States)

Booked Villa

5 /5 Excellent
Customer Service:
5 /5
Payment System:
5 /5
Villa Selection:
4 /5
Website Ease-of-Use:
4 /5

Very responsive and efficient. Will refer to others seeking assistance

James C. New Haven (United States)

Booked Villa

5 /5 Excellent
Customer Service:
4 /5
Payment System:
4 /5
Villa Selection:
4 /5
Website Ease-of-Use:
5 /5

well designed and efficient

Barbara D. Toronto (Canada)

Booked Villa

5 /5 Excellent
Customer Service:
5 /5
Payment System:
5 /5
Villa Selection:
5 /5
Website Ease-of-Use:
5 /5

Abby and Lucia were very kind and patient. It was hard trying to find a location that would keep a 3 year old entertained but I think we found a good place.

Jen P. White Lake (United States)