We have incredible villas located all over the world to choose from. We continue to work on making our website and app more accessible, attractive, and effective. We have a blog for each of our websites where we give you local travel tips, tricks, key attractions, hidden gems, and more. However, the thing that we really think sets Easy Reserve apart is our amazing team of villa experts. When you are planning a vacation and you contact us, these are the people you will be talking to and here’s why they are so good at what they do and why this service makes us proud...
1. Real People
Increasingly, it can be really hard to get a real person on the phone or on the other end of chat or an email to help. This can be incredibly frustrating! While we’re all for innovation here at Easy Reserve, we also believe in good, old-fashioned quality customer service. So, rest assured in knowing that booking with us means you’ll always be able to actually talk to a person, should you need anything.
2. Decades of Experience
Easy Reserve is currently closing in on two decades in business and while our villa experts individually might not have 20 years of experience, each member of the team has years and years of travel industry experience under their belt, as well as with us in particular. They are, therefore, the best people to help you on the journey to planning a dream vacation!
3. Personalised Tips and Recommendations
As standard, we offer any customers who contact us personalised vacation rental recommendations as well as any tips or advice you might need about certain properties or destinations at no extra cost. This premium quality service is available to everyone and anyone who gets in touch, no matter where you are going, for how long, what kind of property you are looking for, or any needs you might have. Our team will always go above and beyond to help you to the best of their considerable ability.
4. Finding Exactly What You Need
Speaking of suiting your needs... We all have individual needs, tastes, and preferences, and while our website allows guests to search our thousands of properties across the world with a variety of filters in order to help find the right fit, our team of seasoned villa experts are well used to helping customers find exactly what they have been dreaming of. They know many of the owners, are familiar with our portfolio of properties, and each have years of experience behind them. So, when you’re allowing them to help you plan your dream vacation, you can rest assured knowing that you’re in the best hands possible!
5. There All Throughout The Process
Not only will our team help you find the perfect rental – whether that’s a villa in Istria to enjoy the famous coastline of Croatia, a vacation rental in Rome to finally tick the Sistine Chapel and the Colosseum off your bucket list, or a holiday rental in Provence to spend a vacation wine-tasting and celeb-spotting along the Côte d'Azur – but they will help you all throughout the entire process. We are here if you need tips on things to see and do in the area, if you have special requests during your stay, if you have any questions as at any point, all the way to your return home and afterwards, when you’re thinking of your next adventure!
6. Your Point of Contact
Importantly, our team also are a key point of contact in the unlikely and unfortunate case that anything should go wrong. Be sure to immediately get in touch with the owners or local agents and then with us and we will try to resolve the issue as swiftly as possibly. We will mediate where necessary on your behalf, help to reduce the harm to your much-earned vacation, and get things running smoothly once more. Things can happen, something can go wrong, but here at Easy Reserve, we’re always on hand to help you out.