If you are dreaming of a perfect vacation and you have come across Easy Reserve for the first time, you might be wondering if it is the right place to book your holiday rental. We certainly think it is but don’t just take it from us. Here’s what our customers have to say about booking villas in Tuscany, vacation rentals in Italy, holiday rentals in Croatia, villas in France, vacation rentals in Spain, and more with Easy Reserve and why they think it’s an ideal fit...
The Booking Process
Both our own website and Trustpilot have reviews from our guests about what the experience of the booking process with Easy Reserve is like.
From our own website:
“Booking was very easy. The deposit was properly confirmed by email. You also receive [sic] a confirmation email for the booking. I just received a reminder to pay the remaining balance. Neatly one week in advance, so you can arrange everything at your leisure. Payment by credit card is no problem and the transaction is handled via a secure connection. So far, I am extremely satisfied with the process.”
Chris E.
From Trustpilot:
“It was a pleasure working with Easy Reserve. The website is very user friendly and when we had questions they answered all of them in a timely manor [sic] and in detail all the way to booking.”
customerKev FL
Communication
Similarly, how our team communicates with guests has also been covered extensively on both our site and Trustpilot.
From our own website:
“Speaking to someone, a real voice, with politeness, efficiency, and helpfulness made my day!”
Janet D
From Trustpilot:
“Great service every step of the way!
Easy Reserve was very responsive to my questions and helped me make a change to my reservation seamlessly. I greatly appreciate the whole team's professionalism, helpfulness, and knowledge.”
Clarice
Vacation Rentals
Then, of course, there are our vacation rentals themselves. We take pride in offering a wide selection of incredible properties, with something for everyone’s needs, tastes, and budgets.
From our website:
“The villa was absolutely beautiful and the perfect location to propose to my girlfriend with our families there... We loved it and would highly recommend for anyone staying in Tuscany!”
Colby W
From Trustpilot:
“Website is easy to navigate, and informative, with plenty of delightful properties available.”
Mrs Barbara Pomfret
Dealing With Problems
Inevitably, with any service there will be issues at times. Whether it is due to a query a customer has, an unpredictable incident like a burst pipe or delayed flight, or any other issue, we aim to help you all throughout the process.
From Trustpilot:
“Excellent Customer Service and Problem Solving
We had reason to contact Easy Reserve to manage a booking error. We explained the situation and the staff at Easy Reserve were:
prompt in their response
Understood the issue
Dealt with the property owner on our behalf and got the best possible result.
Their emails to assess our issue were concise and courteous.
We received most impressive customer service.
I would thoroughly recommend Easy Reserve Ltd.”
Bob Eadie
The Whole Experience
From finding the correct rental, to booking, right through the holiday itself, and afterwards, the team at Easy Reserve aims to help our customers all throughout the entire experience. This is why we have plenty of repeat customers.
From Trustpilot:
“Love working with EasyReserve!
I have booked 4 separate villas in Tuscany over the years with them. They are very responsive to my questions.
Website is very easy to navigate and villa options are endless!”
Diane