Customer Reviews: Easy Reserve

4.8^/5 Excellent 4479 Guest Reviews

These comments and reviews were left by customers that booked a vacation rental or apartment on the Easy Reserve website. We asked our customers to rate their experience on the website and the booking process including customer service, the payment process, villa selection and website ease-of-use, as well as, any comments they wished to publish. When we asked our customers 'Would you recommend the Easy Reserve website to a friend?', over 95% responded YES they would. What better vote of confidence can you ask for? We have always strived to provide our customers with a great experience, we hope you give us the chance to let us help you book your next holiday accommodation.

Results 2281 - 2290 of 4479

5^/5 Excellent

Customer Service:

5^/5

Payment System:

5^/5

Villa Selection:

5^/5

Website Ease-of-Use:

5^/5

Excellent

Would you recommend this website to a friend? Yes

Submitted: 04 Jul 2014

James H. Godstone (United Kingdom)

Booked Villa

Montegufoni - Bastione

Located Near Montegufoni

4^/5 Very Good

Customer Service:

3^/5

Payment System:

2^/5

Villa Selection:

4^/5

Website Ease-of-Use:

3^/5

Actual booking was difficult. Need more specific information on what is actually incorrect. 800 US toll free number no longer works. Deposit now is confusing. I could not figure out how to pay now. I do NOT want to pay hight price for payment later. Please help. Airports, there are 2 Romes, I am coming from the US, I did not know which airport it was, so just went first one.

Would you recommend this website to a friend? Yes

Submitted: 14 Jun 2014

Elsie M. Carlsbad (United States)

Booked Villa

Montefili - La Capanna

Located Near Greve in Chianti

5^/5 Excellent

Customer Service:

5^/5

Payment System:

5^/5

Villa Selection:

5^/5

Website Ease-of-Use:

5^/5

Web site is incredibly well-designed and full of exactly the info we need on different properties. The service from your agents - who immediately provided customized recommendations by email -- is top-rate as well (in my case, thanks to Lucia). Many thanks - I will recommend you to friends.

Would you recommend this website to a friend? Yes

Submitted: 02 Jun 2014

Michael C. Chevy Chase (United States)

Booked Villa

Brunello - Brunello 1

Located Near Montalcino

5^/5 Excellent

Customer Service:

5^/5

Payment System:

5^/5

Villa Selection:

5^/5

Website Ease-of-Use:

5^/5

High quality website and very helpful staff

Would you recommend this website to a friend? Yes

Submitted: 30 May 2014

Patrick M. Dubai (United Arab Emirates)

Booked Villa

Vista San Gimignano

Located Near San Gimignano

4^/5 Very Good

Customer Service:

5^/5

Payment System:

5^/5

Villa Selection:

5^/5

Website Ease-of-Use:

4^/5

Good and very prompt customer service . The team have attended to all my queries very patiently and have been very detailed to in their responses . Definitely recommend the use of their service !!

Would you recommend this website to a friend? Yes

Submitted: 12 May 2014

Ash M. Greensborough (Australia)

5^/5 Excellent

Customer Service:

5^/5

Payment System:

5^/5

Villa Selection:

5^/5

Website Ease-of-Use:

5^/5

Lucia in Florence was most helpful and friendly.

Would you recommend this website to a friend? Yes

Submitted: 09 May 2014

Kenneth K. Sudbury (United Kingdom)

Booked Villa

Casa Mauro

Located Near Pignano

5^/5 Excellent

Customer Service:

5^/5

Payment System:

5^/5

Villa Selection:

5^/5

Website Ease-of-Use:

5^/5

Great service and help

Would you recommend this website to a friend? Yes

Submitted: 07 May 2014

Richard R. New York City (United States)

Booked Villa

Suite 48

Located Near Pisa

4^/5 Very Good

Customer Service:

4^/5

Payment System:

4^/5

Villa Selection:

4^/5

Website Ease-of-Use:

4^/5

the "booking fee" is not mentioned prior the reservation

[Counter comment from EasyReserve: the Euro 30 booking fee is mentioned on the pricelist for each property]

Would you recommend this website to a friend? Yes

Submitted: 05 May 2014

Stanislav C. Bratislava (Slovakia)

Booked Villa

Marsilia - Marsilia 2

Located Near Marsiliana

5^/5 Excellent

Customer Service:

5^/5

Payment System:

5^/5

Villa Selection:

5^/5

Website Ease-of-Use:

5^/5

Thus far great service

Would you recommend this website to a friend? Yes

Submitted: 30 Apr 2014

Pippa D. Wassenaar (Netherlands)

Booked Villa

San Donnino - San Donnino 6

Located Near Monteroni D'Arbia

5^/5 Excellent

Customer Service:

5^/5

Payment System:

5^/5

Villa Selection:

4^/5

Website Ease-of-Use:

5^/5

Abby was extremely helpful in our search for a rental unit.

Would you recommend this website to a friend? Yes

Submitted: 16 Apr 2014

Michael C. Virginia Beach (United States)

Booked Villa

Vittoriana - Vittoriana 2

Located Near San Gimignano